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Founded in 1938, Lumber Harvest is an employee-owned, wholesale point of eminence hardwood lumber, plywood, and entry and millwork goods to the Northwest and Intermountain States. Lumber Harvest has committed itself as a selling to providing eminence hardwood goods and shop supplies at a fair fee while providing excellent service. It was a search for excellent service in a mailing solutions bringer that led Lumber Harvest to Neopost, Inc.

The intermediary seller challenge:
Roger Hanks, supervisor of financial records payable and imaging for Lumber Products, oversees these operations for the entire company. Each day, his sector sends out up to 1,400 patron invoices in separate mailings. On average, we also job about 100 financial records payable checks daily. Our direct job selling pieces are mailed seasonally, and add to the significant quantity of job that we re handing out annually.

He recalls the challenges faced as the selling employed a intermediary seller for presorting: We initially utilized a seller because we thinking it would generate some reserves for us. However, we ended up facing certain issues. For example, the seller strength not show up some days, or in reviewing the bill, we strength notice some questionable line up objects for presort papers considered non-qualified.


An integrated approach to in-sourcing:
Lumber Harvest worked with Neopost to install PrintMachine Administrative center Plus, a powerful job crop administration software solution. PrintMachine Administrative center Good thing is an easy-to-use software elucidation designed to accelerate and enhance the research and printing of critical selling papers for mailing jobs.

We were already utilizing database inserter and metering equipment from Neopost, says Roger. So integrating the software elucidation was simple. This user-friendly software elucidation combined with Lumber Harvest existing Neopost database inserter coordination to deliver significant postage reserves and increased productivity. The postal optimization border unit automatically corrects address information to competition special postal computerization discounting requirements. It also minimizes the amount of returned mail, allowing Lumber Harvest to save cash on wasted postage and improve patron communication.


Increased output with at least 80 mailing saved:
With Neopost as our partner, we now have a assembly of invoices that we qualify for savings. This wealth that 100 of the reserves are ours, as opposed to distribution the reserves with a vendor.

Roger states reported reserves for the selling in the array of 75-80 per mailing, but believes that the actual reserves are even higher. We were able to consolidate patron mailings from our 18 offices into one. On crown of that, we ve maximized the pains of our employees. With an automated elucidation in place, hours have been saved that would have gone to manual handling.

The Lumber Harvest asset in the Neopost elucidation happened concurrently with the United States Postal Service USPS pace change. Roger explains that the selling did this in an endeavor to minimize the outcome of the postage increase on overhead. This was a successful selling move for Lumber Products. Not only have they seen reserves post-rate change, they have not had any difficulties following the new USPS Shape-Based Pricing structure. In fact, the Neopost elucidation has allowed them to combine invoices into one covering to maximize postage. We are also economy money, trust in intellect the radical job bureau changes, by using standard sized envelopes only.

On a final note, the service we received was excellent, says Roger. Our sales envoy was always accessible, even after selling hours. The consultative character that he played permitted us to truly understand the pace change and how we could minimize its effects. His politeness was very instrumental in our assessment to first investigate, and then install the Neopost solution. We never even looked for an alternative.

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